Paula Smith

Paula Smith

Nurse Manager

Paula qualified as a Registered Nurse from Guy’s hospital in 1989. She started her career on the gynaecology wards, first as Ward sister and then Matron at East Sussex Hospital. Over the last 15 years she has been in senior nursing management roles. In 2011 she was appointed Assistant Director of Nursing and Associate Director within Women’s Health and Paediatrics across large NHS Trusts in East Sussex where her mission was to improve the quality of patient care, streamline patient pathways and support the development of nursing staff within her department. During this time, she managed the Early Pregnancy Clinic as well as improving performance and quality within the medical and nursing services, demonstrating excellent leadership and management skills. She became involved in the strategic planning for the Trust and was part of the Senior Management on call system for the hospital, managing the out of hours pathways.

In 2017 she was appointed Deputy Director of Operations within a Plastic & Reconstructive Surgery Centre in Sussex where once again she led on strategy and business case development as well as tender development for new services. Most recently, she was the Nurse Manager at the British Pregnancy Advisory Service (BPAS), taking on both a patient facing and senior leadership role. Her extensive management experience in Nursing, combined with her empathy and understanding of the problems women face, has been demonstrated on many occasions where her input has been pivotal in improving women’s healthcare across  both the NHS and private sector, always ensuring high quality care and smooth and effective patient pathways are delivered.

Paula has an MSc in Clinical Studies, a Post Graduate Diploma in Women’s Health and Management and a Post Graduate Certificate in Leadership and Management. During her time as a Matron on the gynaecology wards, she undertook Certificates in Counselling and the ENB course in Gynaecology to ensure she was offering the best evidence-based care to women. She has recently completed courses in Teaching and Training and Clinical Supervision to better develop and support her staff. She remains passionate about staff training and development, ensuring all the Agora team nurses under her care are well supported and encouraged to achieve their full potential.

Alongside her management role,  Paula enjoys her nursing duties in a patient facing role and believes this is part of the key to understanding what matters most to patients and how to best improve how services are delivered. She is trained in first and second trimester early pregnancy and ultrasound scanning and has extensive experience of diagnosing and managing early pregnancy complications.

Paula joined the Agora team in 2021 and has rapidly grasped the key challenges those trying to conceive are facing, whatever their background, and whatever their chosen pathway. She is excited to join this innovative team and to work with them on further developing the excellent clinical care already offered. She is passionate about  ensuring every patient has the best possible experience.

She lives in east Sussex with her husband and son. She enjoys travel, reading and a recent new hobby of jogging.